PAYMENT-
*Auction payments are due within 24 hours of auction close. On items over $100 we offer an in house payment plan with 25% down non refundable deposit for up to 30 days. All Payment plan items regardless of cost will carry an additional $21 maintenance fee as it goes past our 2 week allowable banking period. This helps offset our costs of care and feeding while you finish your payments. If full payment is made within 2 weeks then there is no additional charge. Deposits are due within 24 hours of auction close. All deposits are non refundable if you do not complete your auction payment. You can continue to win auctions to add to your shipping box for the 2 week period but they must be paid as they are won. You can always find the auctions you have won under your “My Account” section and add them to your cart to pay. We can also take paypal directly at bsrauctions@yahoo.com as well as credit card. If paying paypal directly please include the item description and sku number in the notes section of your paypal payment. If you are unsure of anything or need help, we can be reached via phone/text at 305-305-5998
SHIPPING-
*All bids in addition to a flat $59 shipping charge. You can win as many auctions/bins as you want and you still just pay one $59 shipping charge no matter how large the box is. We also allow you to bank your paid Auction wins and Buy it nows for up to 2 weeks if you want to add to your box. Auction wins and buy it nows can be shipped together at no additional charge. We do not ship partial orders and all auctions won must be paid for prior to your box going out. U.S bidders only. If you are unsure of anything or need help, please check our HOW IT WORKS section and we can be reached via phone/text at 305-305-5998. When you are ready for your shipment please simply text your order number to 305-305-5998 and we will book your ship date.
**PLEASE NOTE-As a courtesy for our customers we have a 2 week period for you to add additional auctions wins to your box to combine items and save on shipping. All orders must be shipped within 2 weeks of winning first auction as long as we can safely ship your order. Once shipped you may start a new box that will begin your new 2 week period again with your first new auction win. Any animals left with us past the 2 week banking period will be subject to a $3 a day maintenance fee per item. IF you have opted for our in-house payment plan with 25% down for 30 days there will be a flat $21 additional maintenance fee per animal regardless of dollar amount to help cover the additional 2 week period of feeding and care. If paid off within 2 weeks instead of 30 days, no additional charges will be incurred. Any animals left behind past the 30 day period without a solid shipping date will be forfeited by the buyers to BSRAuctions.
GUARANTEES-
*We offer a 7 day live arrival guarantee on all animals shipped. If an issue arises in the first 7 days and we are notified we will extend the guarantee until the problem is rectified. All claims are handled with auction credit ONLY and can be used on buy it nows or auctions at your leisure. We do not issue refunds. Shipping charges are non refundable. Someone must be home when shipment arrives to receive our guarantee and any DOA animals must be reported within 1 hour of delivery. If you need help or are having an issue it is always better to contact us sooner than later so we can go over setup and offer help and advice. If you are unsure of anything or need help we can be reached via phone/text at 305-305-5998
AUCTION TIPS
*Our auctions are set up on a proxy/maximum bid system. If you bid and the amount is less than the maximum bid placed by another person, you will get a message saying you have been outbid and the other bidders amount will be raised to $50 more than the amount of the bid you placed. You can then bid again if you like. When you exceed their maximum bid it will tell you that you are the highest bidder. *If you place your maximum bid amount the system will bid on your behalf up to that amount. Even if your max bid is $200 and the auctions bids only go to $100, you will still pay just the $100. So you can literally place the maximum you would want to pay for an item and not have to continue to watch the page to see if outbid. If you are outbid during the auction above your proxy/maximum amount
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